Prepare, review, or classify transactions for a Malaysia Sales and Service Tax (SST) return (SST-02) for any client.
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General reference only
This Guide is general tax/accounting reference material for AI-assisted workflows. It has not been reviewed for your personal facts, documents, elections, deadlines, residency, filing status, or local procedures. Do not rely on it to file, pay, amend, or take a tax position without review by a qualified professional in the relevant jurisdiction.
Source-cited draft. This Guide is source-cited but has not been reviewed by a licensed practitioner. It may be incomplete, outdated, or wrong.
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Quick reference fields
| Field | Value | |---|---| | Country | Malaysia | | Tax type | Sales and Service Tax (SST) — NOT a VAT. No input tax credit. | | Sales Tax rate | 10% (standard); 5% (specific goods); specific rates (petroleum) | | Service Tax rate | 8% (standard, from 1 March 2024); 6% (retained: F&B, telecoms, parking, logistics) | | Exempt goods | Basic foodstuffs, live animals, certain agriculture, medical devices | | Return form | SST-02 (bimonthly for both Sales Tax and Service Tax) | | Filing portal | https://mysst.customs.gov.my (MySST) | | E-invoice portal | https://myinvois.hasil.gov.my (IRBM, from August 2024) | | Authority | Royal Malaysian Customs Department (RMCD / JKDM) | | Currency | MYR (Malaysian Ringgit) | | Filing frequency | Bimonthly (Jan-Feb, Mar-Apr, May-Jun, Jul-Aug, Sep-Oct, Nov-Dec) | | Deadline | Last day of month following the bimonthly period | | Companion skill | vat-workflow-base v0.1 or later — MUST be loaded | | Validated by | Pending — requires licensed Malaysian tax agent |
Key SST-02 fields
| Part | Field | Meaning | |---|---|---| | A1/A2 | Sales Tax 10% | Taxable goods at standard rate | | A3/A4 | Sales Tax 5% | Taxable goods at reduced rate | | A7 | Exempt goods | Including exports | | A9 | Total Sales Tax | A2 + A4 + A6 | | B1/B2 | Service Tax 8% | Standard rate services | | B3/B4 | Service Tax 6% | Retained rate services (F&B, telecoms, parking, logistics) | | B6 | Total Service Tax | B2 + B4 | | C5 | Net SST payable | A9 + B6 - adjustments |
No input tax credit
CRITICAL: NO INPUT TAX CREDIT under SST. SST paid on inputs is a cost. Manufacturers use Schedule A/B exemptions on raw materials (exemption at purchase, not credit after payment).
Conservative defaults
| Ambiguity | Default | |---|---| | Unknown Sales Tax rate | 10% | | Unknown Service Tax rate | 8% | | Unknown whether manufacturer or trader | Trader (no Sales Tax obligation on output) | | Unknown service classification | Not prescribed (no Service Tax) | | Unknown SST paid on inputs | Cost (no credit) |
Red flag thresholds
Quick reference fields
| Field | Value |
|---|---|
| Country | Malaysia |
| Tax type | Sales and Service Tax (SST) — NOT a VAT. No input tax credit. |
| Sales Tax rate | 10% (standard); 5% (specific goods); specific rates (petroleum) |
| Service Tax rate | 8% (standard, from 1 March 2024); 6% (retained: F&B, telecoms, parking, logistics) |
| Exempt goods | Basic foodstuffs, live animals, certain agriculture, medical devices |
| Return form | SST-02 (bimonthly for both Sales Tax and Service Tax) |
| Filing portal | https://mysst.customs.gov.my (MySST) |
| E-invoice portal | https://myinvois.hasil.gov.my (IRBM, from August 2024) |
| Authority | Royal Malaysian Customs Department (RMCD / JKDM) |
| Currency | MYR (Malaysian Ringgit) |
| Filing frequency | Bimonthly (Jan-Feb, Mar-Apr, May-Jun, Jul-Aug, Sep-Oct, Nov-Dec) |
| Deadline | Last day of month following the bimonthly period |
| Companion skill | vat-workflow-base v0.1 or later — MUST be loaded |
| Validated by | Pending — requires licensed Malaysian tax agent |
Key SST-02 fields
| Part | Field | Meaning |
|---|---|---|
| A1/A2 | Sales Tax 10% | Taxable goods at standard rate |
| A3/A4 | Sales Tax 5% | Taxable goods at reduced rate |
| A7 | Exempt goods | Including exports |
| A9 | Total Sales Tax | A2 + A4 + A6 |
| B1/B2 | Service Tax 8% | Standard rate services |
| B3/B4 | Service Tax 6% | Retained rate services (F&B, telecoms, parking, logistics) |
| B6 | Total Service Tax | B2 + B4 |
| C5 | Net SST payable | A9 + B6 - adjustments |
Conservative defaults
| Ambiguity | Default |
|---|---|
| Unknown Sales Tax rate | 10% |
| Unknown Service Tax rate | 8% |
| Unknown whether manufacturer or trader | Trader (no Sales Tax obligation on output) |
| Unknown service classification | Not prescribed (no Service Tax) |
| Unknown SST paid on inputs | Cost (no credit) |
Red flag thresholds
| Threshold | Value |
|---|---|
| HIGH single-transaction size | RM 50,000 |
| HIGH tax-delta on a single default | RM 2,000 |
Malaysian banks table
| Pattern | Treatment | Notes |
|---|---|---|
| MAYBANK, MALAYAN BANKING | EXCLUDE for bank charges | No SST on exempt financial services |
| CIMB, CIMB BANK | EXCLUDE for bank charges | Same |
| PUBLIC BANK, PBB | EXCLUDE for bank charges | Same |
| RHB, HONG LEONG, AMBANK | EXCLUDE for bank charges | Same |
| BANK ISLAM, BANK RAKYAT | EXCLUDE for bank charges | Same |
| OCBC MY, UOB MY, STANDARD CHARTERED MY | EXCLUDE for bank charges | Same |
| INTEREST, LOAN, REPAYMENT | EXCLUDE | Out of scope |
Government and statutory bodies table
| Pattern | Treatment | Notes |
|---|---|---|
| RMCD, CUSTOMS, JKDM | EXCLUDE | Tax/duty payment |
| LHDN, IRBM, INLAND REVENUE | EXCLUDE | Income tax |
| SSM, COMPANIES COMMISSION | EXCLUDE | Registration fee |
| EPF, KWSP, SOCSO, PERKESO, EIS | EXCLUDE | Employee contributions |
| LEMBAGA HASIL | EXCLUDE | Tax authority |
Utilities table
| Pattern | Treatment | Notes |
|---|---|---|
| TENAGA NASIONAL, TNB | Cost (includes 6% Service Tax) | Electricity — SST embedded, no credit |
| SYABAS, AIR SELANGOR, SAJ | Cost | Water |
| TM, TELEKOM MALAYSIA, MAXIS, DIGI, CELCOM, U MOBILE | Cost (includes 6% Service Tax) | Telecoms — retained 6% rate |
| UNIFI, TIME INTERNET | Cost (includes 6% Service Tax) | Broadband |
Insurance table
| Pattern | Treatment | Notes |
|---|---|---|
| GREAT EASTERN, AIA, PRUDENTIAL, ALLIANZ MY | Cost (Service Tax embedded) | Insurance services taxable at 8% |
| TAKAFUL, ETIQA | Cost | Same |
SaaS and international services table
| Pattern | Treatment | Notes |
|---|---|---|
| GOOGLE, MICROSOFT, META, FACEBOOK | Self-account 8% via SST-02A | Imported service — Section 26 |
| AWS, AMAZON, ZOOM, SLACK | Self-account 8% via SST-02A | Same |
| CANVA, FIGMA, NOTION, OPENAI | Self-account 8% via SST-02A | Same |
| NETFLIX, SPOTIFY, DISNEY+ | Should be collected by provider (Section 56C) | Check if SST included |
E-commerce platforms table
| Pattern | Treatment | Notes |
|---|---|---|
| SHOPEE, LAZADA, GRAB | Platform fees are cost | Service Tax embedded in platform commission |
| FOODPANDA, DELIVEREAT | Cost | Same |
Professional services table
| Pattern | Treatment | Notes |
|---|---|---|
| AUDIT FIRM, ACCOUNTING, CONSULTANT | Cost (8% Service Tax embedded) | Group C prescribed service |
| LAW FIRM, LEGAL, PEGUAM | Cost (8% Service Tax embedded) | Same |
| ARCHITECT, ENGINEER, SURVEYOR | Cost (8% Service Tax embedded) | Same |
Payroll and exclusions table
| Pattern | Treatment | Notes |
|---|---|---|
| SALARY, GAJI, WAGES | EXCLUDE | Outside SST scope |
| OWN TRANSFER, INTERNAL | EXCLUDE | Internal movement |
| DIVIDEND | EXCLUDE | Out of scope |
| CASH WITHDRAWAL | TIER 2 — ask | Default exclude |
Input line: 05.04.2026 ; FURNITURE RETAILER SDN BHD ; CREDIT ; Invoice MY-041 ; RM 88,000
Reasoning: Registered manufacturer sells taxable goods. Sales Tax at 10%. Net = RM 80,000, Sales Tax = RM 8,000. SST-02 Part A1/A2.
Example 1 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? |
|---|---|---|---|---|---|---|---|---|
| 05.04.2026 | FURNITURE RETAILER | +88,000 | +80,000 | 8,000 | 10% | A1/A2 | N | — |
Input line: 10.04.2026 ; CONSULTANCY FEES ; CREDIT ; Advisory April ; RM 32,400
Reasoning: Prescribed taxable service (Group C). Service Tax at 8%. Net = RM 30,000, Tax = RM 2,400. SST-02 Part B1/B2.
Example 2 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? |
|---|---|---|---|---|---|---|---|---|
| 10.04.2026 | CLIENT SDN BHD | +32,400 | +30,000 | 2,400 | 8% | B1/B2 | N | — |
Input line: 15.04.2026 ; FOOD SALES ; CREDIT ; F&B revenue ; RM 5,300
Reasoning: F&B retains 6% rate. Net = RM 5,000, Tax = RM 300. SST-02 Part B3/B4.
Example 3 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? |
|---|---|---|---|---|---|---|---|---|
| 15.04.2026 | F&B REVENUE | +5,300 | +5,000 | 300 | 6% | B3/B4 | N | — |
Input line: 18.04.2026 ; AWS ; DEBIT ; Cloud hosting ; RM -2,350
Reasoning: Imported service. Self-account 8% via SST-02A. Service Tax = RM 188. This is a COST — no credit.
Example 4 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? |
|---|---|---|---|---|---|---|---|---|
| 18.04.2026 | AWS | -2,350 | -2,350 | 188 | 8% | SST-02A | N | — |
Input line: 22.04.2026 ; AUSTRALIAN BUYER PTY ; CREDIT ; Exported textiles ; RM 500,000
Reasoning: Export of manufactured goods. Exempt from Sales Tax. SST-02 Part A7.
Example 5 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? |
|---|---|---|---|---|---|---|---|---|
| 22.04.2026 | AUSTRALIAN BUYER | +500,000 | +500,000 | 0 | Exempt | A7 | N | — |
Input line: 30.04.2026 ; MAYBANK ; DEBIT ; Service charge ; RM -30
Example 6 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? |
|---|---|---|---|---|---|---|---|---|
| 30.04.2026 | MAYBANK | -30 | — | — | — | — | N | "Exempt financial service" |
Per vat-workflow-base Section 3, with Malaysia fields: Part A (Sales Tax 10%, 5%, specific, exempt), Part B (Service Tax 8%, 6%), Part C (totals, adjustments, net payable).
Maybank, CIMB, Public Bank exports CSV/PDF with DD/MM/YYYY. MYR primary. Internal transfers between Maybank/CIMB/Public Bank: exclude. EPF/SOCSO/EIS deductions: exclude (payroll). Grab/Shopee settlements: separate platform fee from underlying revenue.
This skill and its outputs are provided for informational and computational purposes only and do not constitute tax, legal, or financial advice. All outputs must be reviewed by a qualified professional before filing.
The most up-to-date version is maintained at openaccountants.com.
This skill and its outputs are provided for informational and computational purposes only and do not constitute tax, legal, or financial advice. Open Accountants and its contributors accept no liability for any errors, omissions, or outcomes arising from the use of this skill. All outputs must be reviewed and signed off by a qualified professional (such as a CPA, EA, tax attorney, or equivalent licensed practitioner in your jurisdiction) before filing or acting upon.
The most up-to-date, verified version of this skill is maintained at openaccountants.com. Log in to access the latest version, request a professional review from a licensed accountant, and track updates as tax law changes.
Other Malaysia computations in the OpenAccountants Tax Library.
| Threshold | Value | |---|---| | HIGH single-transaction size | RM 50,000 | | HIGH tax-delta on a single default | RM 2,000 |
Minimum viable and recommended inputs
Minimum viable — bank statement for the bimonthly period. Acceptable from: Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, Bank Islam, Bank Rakyat, OCBC Malaysia, UOB Malaysia, or any other. Recommended — sales invoices, Schedule A/B approval letters, SST registration certificates (separate for Sales Tax and Service Tax).
R-MY-1 — Free Zone / Licensed Manufacturing Warehouse
Trigger: client in Free Zone or LMW. Message: "Free Zone and LMW operations have special SST treatment. Please escalate to a licensed tax agent."
R-MY-2 — Petroleum and crude oil taxation
Trigger: client in petroleum sector with specific-rate Sales Tax. Message: "Petroleum-specific Sales Tax rates require specialist analysis. Please escalate."
R-MY-3 — Foreign digital service provider registration
Trigger: foreign entity providing digital services to Malaysian consumers under Section 56C. Message: "Foreign DSP registration under Section 56C has specific obligations. Please escalate."
R-MY-4 — GST transitional claims
Trigger: client has unclaimed GST input credits from pre-September 2018. Message: "GST transitional provisions have largely expired. Please escalate for assessment of any remaining claims."
Malaysian banks table
| Pattern | Treatment | Notes | |---|---|---| | MAYBANK, MALAYAN BANKING | EXCLUDE for bank charges | No SST on exempt financial services | | CIMB, CIMB BANK | EXCLUDE for bank charges | Same | | PUBLIC BANK, PBB | EXCLUDE for bank charges | Same | | RHB, HONG LEONG, AMBANK | EXCLUDE for bank charges | Same | | BANK ISLAM, BANK RAKYAT | EXCLUDE for bank charges | Same | | OCBC MY, UOB MY, STANDARD CHARTERED MY | EXCLUDE for bank charges | Same | | INTEREST, LOAN, REPAYMENT | EXCLUDE | Out of scope |
Government and statutory bodies table
| Pattern | Treatment | Notes | |---|---|---| | RMCD, CUSTOMS, JKDM | EXCLUDE | Tax/duty payment | | LHDN, IRBM, INLAND REVENUE | EXCLUDE | Income tax | | SSM, COMPANIES COMMISSION | EXCLUDE | Registration fee | | EPF, KWSP, SOCSO, PERKESO, EIS | EXCLUDE | Employee contributions | | LEMBAGA HASIL | EXCLUDE | Tax authority |
Utilities table
| Pattern | Treatment | Notes | |---|---|---| | TENAGA NASIONAL, TNB | Cost (includes 6% Service Tax) | Electricity — SST embedded, no credit | | SYABAS, AIR SELANGOR, SAJ | Cost | Water | | TM, TELEKOM MALAYSIA, MAXIS, DIGI, CELCOM, U MOBILE | Cost (includes 6% Service Tax) | Telecoms — retained 6% rate | | UNIFI, TIME INTERNET | Cost (includes 6% Service Tax) | Broadband |
Insurance table
| Pattern | Treatment | Notes | |---|---|---| | GREAT EASTERN, AIA, PRUDENTIAL, ALLIANZ MY | Cost (Service Tax embedded) | Insurance services taxable at 8% | | TAKAFUL, ETIQA | Cost | Same |
SaaS and international services table
| Pattern | Treatment | Notes | |---|---|---| | GOOGLE, MICROSOFT, META, FACEBOOK | Self-account 8% via SST-02A | Imported service — Section 26 | | AWS, AMAZON, ZOOM, SLACK | Self-account 8% via SST-02A | Same | | CANVA, FIGMA, NOTION, OPENAI | Self-account 8% via SST-02A | Same | | NETFLIX, SPOTIFY, DISNEY+ | Should be collected by provider (Section 56C) | Check if SST included |
E-commerce platforms table
| Pattern | Treatment | Notes | |---|---|---| | SHOPEE, LAZADA, GRAB | Platform fees are cost | Service Tax embedded in platform commission | | FOODPANDA, DELIVEREAT | Cost | Same |
Professional services table
| Pattern | Treatment | Notes | |---|---|---| | AUDIT FIRM, ACCOUNTING, CONSULTANT | Cost (8% Service Tax embedded) | Group C prescribed service | | LAW FIRM, LEGAL, PEGUAM | Cost (8% Service Tax embedded) | Same | | ARCHITECT, ENGINEER, SURVEYOR | Cost (8% Service Tax embedded) | Same |
Payroll and exclusions table
| Pattern | Treatment | Notes | |---|---|---| | SALARY, GAJI, WAGES | EXCLUDE | Outside SST scope | | OWN TRANSFER, INTERNAL | EXCLUDE | Internal movement | | DIVIDEND | EXCLUDE | Out of scope | | CASH WITHDRAWAL | TIER 2 — ask | Default exclude |
Example 1 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? | |---|---|---|---|---|---|---|---|---| | 05.04.2026 | FURNITURE RETAILER | +88,000 | +80,000 | 8,000 | 10% | A1/A2 | N | — |
Example 2 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? | |---|---|---|---|---|---|---|---|---| | 10.04.2026 | CLIENT SDN BHD | +32,400 | +30,000 | 2,400 | 8% | B1/B2 | N | — |
Example 3 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? | |---|---|---|---|---|---|---|---|---| | 15.04.2026 | F&B REVENUE | +5,300 | +5,000 | 300 | 6% | B3/B4 | N | — |
Example 4 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? | |---|---|---|---|---|---|---|---|---| | 18.04.2026 | AWS | -2,350 | -2,350 | 188 | 8% | SST-02A | N | — |
Example 5 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? | |---|---|---|---|---|---|---|---|---| | 22.04.2026 | AUSTRALIAN BUYER | +500,000 | +500,000 | 0 | Exempt | A7 | N | — |
Example 6 transaction table
| Date | Counterparty | Gross | Net | Tax | Rate | SST-02 field | Default? | Excluded? | |---|---|---|---|---|---|---|---|---| | 30.04.2026 | MAYBANK | -30 | — | — | — | — | N | "Exempt financial service" |
Sales Tax manufacturers only
Only registered manufacturers of taxable goods are liable. Retailers/wholesalers do NOT charge Sales Tax. 10% standard, 5% specific goods.
Service Tax prescribed services only
Only services in First Schedule of Service Tax Regulations 2018. 8% standard (from 1 March 2024). 6% retained for F&B, telecoms, parking, logistics.
No input tax credit
SST is single-stage. No offset mechanism. Manufacturers use Schedule A/B/C exemptions on raw materials (applied at purchase, not as credit).
Imported services self-account
All persons in Malaysia receiving prescribed taxable services from non-resident: self-account at 8% (or 6% retained rate) via SST-02A. Pay within 30 days. This is a COST.Section 26
Exports exempt
Manufactured goods exported: exempt from Sales Tax. Report in SST-02 Part A7.
Sales Tax registration threshold
RM 500,000
Service Tax registration threshold — general
RM 500,000
Service Tax registration threshold — F&B
RM 1,500,000
E-invoicing phases
Phase 1 (Aug 2024): > RM 100M. Phase 2 (Jan 2025): > RM 25M. Phase 3 (Jul 2025): all. IRBM MyInvois system.
Credit notes treatment
Excess SST from returned goods/reduced consideration: deduct from next SST-02 Part C4. Within 6 years.
Bad debt relief
SST portion of debt outstanding > 6 months and written off: claim via Part C3. If recovered, repay.
Manufacturing vs service boundary
Pattern: subcontractor processing. Default: flag. Question: "Is the activity manufacturing (Sales Tax) or a service (Service Tax)?"
Mixed supply
Default: flag. Question: "Can goods and services be separately invoiced?"
SaaS billing entities
Default: self-account 8%. Question: "Check invoice entity — Malaysian or foreign?"
Schedule A/B exemption status
Default: no exemption. Question: "Do you have RMCD approval for Schedule A/B input exemption?"
Service scope expansion
Default: check if newly prescribed. Question: "Confirm service type against expanded First Schedule."
E-invoicing compliance
Default: required. Question: "What is annual turnover? Which phase applies?"
Rendered from the canonical facts model. General reference only — confirm with a qualified professional before acting.
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